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Fraud detection and prevention

Protect your applications, services, and operations from fraud using machine learning and decision automation. Our software provides real-time fraud analytics and prevention by integrating with your transactional systems and data streams.

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Use Cases

APPLICATION PROTECTION

Detect fraudulent activities in your applications

Our fraud detection models analyze customer data at the level of individual events using both supervised and unsupervised methods to reliably detect fraudulent activities and transactions. This lowers your fraud risk because the analysis of sequential event patterns helps to detect fraud in early stages, detects patterns that are not identifiable using aggregated metrics, and reveals complex patterns that involve multiple metrics. This approach works particularly well for detecting fraudulent activities in video games, mobile applications, and other settings with rich telemetry data.

ACCOUNT PROTECTION

Safeguard customer accounts

Automated attacks on customer accounts, gaining access to accounts using stolen credentials, and creating fake accounts are major concerns for virtually any online business. We combine device fingerprinting and artificial intelligence methods to protect your business and customers against bots, avoid losses, and improve customer engagement. The risk management department will be able to stop new fraud in as early stages as possible using our software.
OPERATIONS PROTECTION

Prevent abuse of services

Abuse of a service is a serious problem for many industries, including retail, technology, and media services. We help you to protect your business from fraud related to pay-as-you-go services, free trials, refunds, and product returns using specialized models that score individual risks as well as generic anomaly detection solutions that can spot new fraud patterns and activities.

CASE ANALYSIS AND INVESTIGATION

Visualize and investigate fraud cases

Our risk-scoring solutions provide convenient interfaces for investigating cases of potential fraud. These interfaces help to quickly pull all pieces of information related to the case, such as users, transactions, merchants, and devices. Machine learning fraud detection algorithms combined with powerful case analysis tools help to reduce manual review expenses and improve operational efficiency. Investigating fraud using our detection software can make the job of your fraud analysts easier.

ENTITY GRAPH ANALYSIS

Determine fraud origination

Our fraud prevention solutions build a transaction graph that allows us to detect fraudulent patterns involving multiple entities. For example, our machine learning algorithms can relate the accounts with common fraud origination points, which are typical for credit card fraud and organized fraud groups. This can help with credit card fraud and fraudulent transactions, so you can ensure that revenue is not lost due to fraud.
GLOBAL TRANSACTION GRAPH

Integrate with leading fraud protection services

Grid Dynamics is an official partner of Microsoft Fraud Protection products. We help our clients to integrate with the advanced fraud protection ecosystem created by Microsoft that includes a global entity graph and partnership network with banks. Integration with Microsoft services is the best way to quickly establish fraud protection in small and medium-sized enterprises as well as to improve established fraud protection capabilities using global data and partnerships that are not available at the level of individual enterprises. Our software is trusted by Microsoft, and it can help your company.

Our clients

Retail
Hi-tech
Manufacturing
Finance & Insurance
Healthcare

How our fraud detection solutions work

How our fraud detection solutions work
Risk evaluation and control
Our algorithms are design to find optimal trade-offs between false positive and false negative rates to minimize the effort spend on manual case review and investigation, minimize revenue losses, and reduce the impact on customer experience.
Wide range of algorithms for different use cases and industries

We are instrumental in building solutions that use or combine multiple algorithms for transaction analytics. We use deep learning algorithms to analyze non-aggregated event sequences and detect suspicious activities in early stages. This approach works bets for in-app and in-game fraud. We use graph-based machine learning methods to detect fraud patterns that span multiple entities or devices. This approach is typical for credit card fraud. We use anomaly detection algorithms when labeled transaction examples are not available.

Detection of rare events
One of the challenges with automatic fraud detection is a relative rarity of fraud events. We use specialized machine learning algorithms that handle rare events properly, and use the information about historical cases of fraud in the most optimal way.
Detection of classic and emerging patterns

Our solutions combine models that learn on large volumes of historical data and models that analyze ongoing data in real time. This approach helps to accurately detect classic fraud techniques, but also detect new patterns and types of fraudulent activities as they appear.

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Industries

We develop fraud detection solutions for several industries such as retail, video games, and insurance. For thee industries, we address use cases related to virtual currency fraud, credit card fraud, and insurance claims.
retail and brands icon
Retail
Credit card fraud and fraud with product returns and loyalty points are major concerns for retailers. We help retailers to build flawless and secure transactional systems that prevent fraudulent activities as well as leverage data science methods to monitor transactions and detect and block suspicious activities.
finance and insurance icon
Insurance
Analysis of insurance claims is a mission-critical function for any insurance business. We help insurance companies to leverage natural language processing, graph analytics, and predictive methods to analyze claims, surface issues, and minimize risks.
video game industry icon
Video Games
Many technology and video game companies face issues related to in-app and in-game fraud, virtual currency fraud, and other undesirable activities. We help them to detect and stop such activities using advanced data science methods.

We provide flexible engagement options to design and build a fraud detection and prevention solution for your company. Contact us today to start with a workshop, discovery, or POC

Workshop

We offer free half-day workshops with our top experts in supply chain analytics and optimization technologies to discuss your  supply chain management strategy, challenges, optimization opportunities, and industry best practices.

Proof of concept

If you have already identified a specific use case that needs to be solved, we usually can start with a 4-8 weeks proof-of-concept project to deliver tangible results and business value.

Discovery

If you are in the stage of requirements analysis and strategy development, we can start with a 2-3 weeks discovery phase to identify right use cases for supply chain analytics and optimization, design your solution using industry best practices, and build an implementation roadmap.

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